Hosting · Security · Maintenance

Website management.

Hosting, security, design, editing and maintenance services. Available with every site we build.

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Why it matters

Live is not the finish line.

01

Hosting built for performance and reliability

Once your website is live, it requires robust hosting to deliver the speed, security, and reliability your business demands. We host your site on premium Google Cloud infrastructure, built with highly redundant systems and top-rated 24/7 support. Your site includes SSL security, support for up to 100K visits monthly, automated backups, comprehensive monitoring, and regular traffic reporting using Google Analytics and our proprietary tools.

02

Proactive maintenance that keeps everything running

Your website requires ongoing attention to maintain peak performance. Our proactive maintenance includes regular updates to core software, themes, and plugins with careful compatibility testing. We conduct cross-browser and mobile testing, verify forms function correctly with proper email delivery, check all links remain active, optimize page load speed and database health, and monitor redirects, 404 errors, and overall site performance to ensure flawless experiences across all devices.

03

Security and compliance that protects your business

We employ multiple security layers to safeguard your site: regular malware scans, two-factor authentication, login protection with reCAPTCHA, vulnerability monitoring, uptime alerts, and proactive user permission reviews. We ensure SSL certificates remain valid, maintain proper file permissions, and verify your website meets ADA, WCAG, and CCPA/CPRA requirements, creating an inclusive experience while protecting your business from compliance-related legal risks.

What's covered

Everything we check, every cycle.

52 checks 7 areas Monthly or quarterly
  • We host your website on servers trusted by the owners of millions of domains.
  • Built on premium Google Cloud infrastructure for top reliability, security, & speed.
  • Best-in-class architecture with highly redundant systems.
  • Top-rated 24/7 support.
  • SSL security certificate for your site.
  • Up to 100K visits per month.
  • 40 GB local storage plus site backup.
  • Check that hosting space is adequate.
  • Site monitoring monthly or quarterly.
  • Regular traffic reporting showing security issues & visitor stats.
  • On-site reporting using Google Analytics & Intouch proprietary tools.
  • Monitor uptime & site availability with alerts for downtime events.
  • Review server error logs & address recurring warnings or issues.
  • Cross-browser & mobile testing on the latest browsers & devices.
  • Check site responsiveness on desktop, tablet, & mobile from technical & aesthetic perspectives.
  • Check site visual consistency across platforms.
  • Check site aesthetics: type sizes, clarity of visuals, & overall design.
  • Check that videos & audio are placed & formatted properly; links, sound, & images are active.
  • Check image sizes, placement, & associated links.
  • Check links are active & appropriate across pages, posts, forms, PDFs, whitepapers, etc., both internal & external.
  • Check 404 & 301 redirect pages.
  • Check all forms are set up with correct fields, including mandatory fields.
  • Verify that all email addresses are receiving form submissions (on-page &/or via email).
  • Verify that thank-you responders are being issued.
  • Verify that form data is being collected in website databases.
  • Check email accounts & ensure recurring emails are activated.
  • Verify emails are deploying properly & generating statistics.
  • Verify that forms synced with recurring emails are working correctly.
  • Check connections to social accounts are functioning.
  • Analyze & optimize website performance, including page load time/speed.
  • Run keyword checks to ensure the site is optimized at the highest levels.
  • Correct any known issues that could affect SEO performance, including site speed, redirects, 404 errors, & duplicate content.
  • Review redirects & canonical settings to prevent SEO or redirect issues.
  • Check that XML sitemap & robots.txt files are present & properly configured.
  • Check that favicon & slugs are appearing correctly.
  • Check PHP version & update if necessary for performance & security.
  • Clean & optimize the database, removing post revisions & transients.
  • Verify all core, theme, & plugin updates are current & compatible.
  • Review & resolve any update-related conflicts or deprecated code warnings.
  • Ensure plugin & theme licenses are valid & renewed as needed.
  • Check for inactive or unused plugins & themes, removing them to reduce risk.
  • Confirm automatic updates are functioning properly where appropriate.
  • Scan, detect, remove, & block malware & viruses.
  • Run malware & file integrity scans & address any suspicious files.
  • Verify backups are running successfully & can be restored if needed.
  • Review user accounts & permissions, removing outdated or unauthorized users.
  • Ensure two-factor authentication is enabled for all necessary users.
  • Limit login attempts & confirm reCAPTCHA is active.
  • Check for known plugin & theme vulnerabilities using current security databases.
  • Employ security best practices to reduce risk.
  • Verify SSL certificates are valid & set to renew automatically.
  • Ensure file & folder permissions meet recommended security standards.

Additional services

Compliance, handled with the build.

Provided free of charge

CCPA/CPRA compliance

  • Data transparency requirementMust disclose what personal data you collect and how it's used
  • Consumer rightsVisitors can request data deletion, opt out of data sales, and access their information
  • Broad applicationApplies to any business serving California residents, with fines up to $7,500 per violation
At modest extra fee

ADA website compliance

  • Legal requirementADA mandates websites be accessible to users with disabilities (vision, hearing, mobility, cognitive impairments)
  • Litigation riskNon-compliant sites face increasing lawsuits and potential fines
  • Accessibility standardsMust meet WCAG guidelines for screen readers, keyboard navigation, and assistive technologies

Not sure where your site stands?

We'll show you exactly what's holding your site back, and what to fix first. Free, no obligation.

Next step

Let's keep it fast, safe and current.

See exactly where your website stands, or meet the team that's been doing this since 2006.